Advanced Vetcare

Exceptionally good clinicians. Both the emergency Dr (I cannot recall her name) and Dr Lydia were able to recognise and diagnose a concerning illness in my puppy. No mean feat... read more given that our pets cannot tell us what is wrong. Treatment was initiated within 2 days of initial attendance and I feel confident about recovery. Scans, tests, treatment plans and follow up were very comprehensive and explained well. There is monetary cost involved but peace of mind is priceless. Although I do not anticipate attending this clinic often, it is reassuring that such an exceptional emergency/referral clinic for our pets exists.

The staff here are excellent. As an A&E, they are understandably busy but they show genuine care, kindness and compassion. It must be very difficult to work in an environment... read more where you witness and work with some very difficult and traumatic cases. The professionalism of the staff I've interacted with, which includes the nursing, reception and vet staff, has been great. We've been given constant updates on Sully's condition during his stay, which has been reassuring during a difficult time for us, and are looking forward to picking him up later this afternoon.

My dog was referred here by my local vet for a torn cruciate ligament. He ended up having a TPLO surgery at Advanved Vetcare. They were great. The initial consultation... read more was very informative and the lady was very knowledgeable. They then called when he was in recovery and told me how it all went, any issues they had (his blood pressure dropped), etc. He's now 6 weeks post op. And he's doing amazing. The scar has healed nicely and he's recovery is going well. We had a good experience here and would return again if needed. The reception team are also really good, I called up to tell them what medication he was on and she wrote it down on his file and went and told the surgeon as well in person. Really good customer service!