Updated COVID Information – current from 5th August 8:00pm.

Contactless consults are available at Advanced Vetcare.  

Arrival Instructions:

  • Upon arrival, call reception on 9092-0400 from your car. If you are a new client, our reception will collect all required information from you during this phone call.
  • Please wait in your car until you receive an SMS or phone call informing you our vets are ready to see you.
  • You will be asked to bring your pet inside and settle them into one of our consult rooms. One our our team will be there to meet you. Please then return to your car and await our call. 
  • Our vets will listen to your pet’s history and then perform an examination and discuss the treatment options with you. If you agree to treatment, a consent form will be produced you may consent via email and sms. 
  • After the consultation, payment may be made by calling our reception on 9092 0400 or using our contactless eftpos facilities at reception. 

Collection of Pets from Advanced Vetcare:

  • Upon arrival, call our reception on 9092-0400.
  • Our reception will arrange payment via contactless eftpos at reception, over the phone credit card or internet bank transfer. No cash payments accepted.
  • We will email all invoices/receipts and discharge information
  • We will buzz you in to collect your pet. Please have your leash and collar ready.

Thank you for your cooperation in combating the spread of COVID-19 within our community.

Only one person may enter with each pet.