Arrival Instructions:

  1. Upon arrival, call reception on 9092-0400 from your car.
  2. If you are a new client, our reception will collect all required information from you during this phone call.
  3. Please wait in your car until our vets call you to enter the practice. Please remember the room number you are given. 
  4. You may remain with your pet for the consultation. 

Two (2) people are permitted to enter with each pet

Discharge Instructions:

  1. Upon arrival, call our reception on 9092-0400
  2. You may wish to arrange payment over the phone. We also have eftpos facilities at reception
  3. We will email all invoices and receipts and discharge information
  4. Please wait in your car until our vets call you to enter the practice. Please remember the room number you are given. We will meet you in the nominated room to discharge your pet. 

Thanks for your cooperation